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Home Services & Trades

Book more jobs. Chase fewer payments.

BittaFlow helps plumbers, electricians, HVAC, and home service businesses capture every call, schedule jobs automatically, collect payment by SMS, and run follow-up without lifting a finger.

<30s
Auto text-back on every missed call
Same-day
Pay-link sent before you leave the job
8
Ready-made automation playbooks
The problems

What we solve for home services & trades

Missed calls while on a job mean a competitor picks up the work instead

Quote follow-up happens by memory — half the time it doesn't happen at all

Chasing invoices by phone is a full-time job in itself

No centralised system to track jobs, customer history, and upsell opportunities

What's included

Features built for home services & trades

📞

Call Logging & Voicemail

Every call logged in the inbox. Voicemail transcribed and stored. Auto-SMS reply to missed calls.

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SMS Job Communication

Send job confirmations, ETA updates, and completion notices by SMS. Customers reply to reschedule or confirm.

💳

Invoice by SMS

Create and send a Stripe invoice or pay-link by text — no separate invoicing app.

Automation

Missed call auto-SMS. Quote follow-up after 48 hours. Invoice overdue reminder. Review request on completion.

🏆

Job Pipeline

Track every job from inquiry to invoice paid. Custom stages, customer notes, and upsell tags.

📅

Online Booking

Customers self-book via a link. Jobs land in the calendar with all contact details — no phone tag needed.

The workflow

How it works end-to-end

01
Step 01
Customer calls or texts
Inbound call logged instantly. If missed, an auto-SMS goes back within about 30 seconds: "We'll call you right back."
02
Step 02
Job booked and confirmed
Staff books the job from the inbox. Confirmation SMS with job details and estimated arrival time sent to customer.
03
Step 03
Job completed — invoice sent
Invoice created in the platform and sent as a Stripe pay-link by SMS. No paperwork, no bank transfers.
04
Step 04
Payment collected
Customer taps the link and pays by card on their phone.
05
Step 05
Review and re-engagement
Post-job review request fires automatically. Annual service reminder sent to completed customers.

The invoice goes out before the van leaves the driveway.

Job confirmation, completion notice, and Stripe pay-link all send from the same thread — no separate invoicing app.

More industry solutions

Ready to see it in action?

We'll show you BittaFlow handling a real home services & trades workflow — live, in under 10 minutes.

Book a demo →