Your front office,
running on autopilot.
CRM, booking, SMS/WhatsApp, payments, reviews, social, and an AI receptionist — one platform, tuned per industry. Replace five tools and a stack of bills with one.
Everything, in the box
The full front-office stack — no add-on tiers, no per-feature upsells.
One platform, 6 module suites
50+ tools grouped into the workflows a service business actually runs on — all included.
Front desk & communication
4 toolsCapture every inbound message, missed call, booking request, and follow-up in one place.
SMS, email, WhatsApp, and voice logs live on one contact thread so staff never lose context.
Drafts and sends replies to inbound SMS and WhatsApp messages, answers common questions, and books or updates appointments — phone calls are handled separately by call routing and voicemail.
Trigger an instant text-back and create a task when a call is missed.
Brand registration, opt-out handling, quiet hours, and approved templates are already wired in.
CRM & records
4 toolsOne system of record for every lead, patient, client, or customer across all sites.
Timeline, notes, tags, family links, balances, forms, and channel history on a single record.
Track each relationship from inquiry to close with drag-and-drop stages and automated state changes.
Send intake, consent, quote, or lead-capture forms by link and attach submissions back to the record.
Share a secure link so customers can view bookings, invoices, and forms without a password account.
Scheduling & service delivery
4 toolsMove from first inquiry to booked service without retyping data or chasing confirmations.
Accept self-bookings on your website, branded landing pages, or direct links.
Staff schedules, lunch breaks, time-off, conflict prevention, and booking windows are handled centrally.
Confirm, reschedule, check in, complete, no-show, and recall from the same workflow.
Install proven playbooks for reminders, no-show recovery, review asks, and overdue invoices.
Billing & revenue
4 toolsQuote, invoice, collect, and follow up without a second billing stack.
Create an invoice and send a Stripe pay-link by SMS or email in seconds.
Sell recurring packages, service bundles, and discounted plans from inside the workspace.
Automate overdue nudges, receipts, and thank-you messages with live status tracking.
For healthcare/dental teams, keep pricing, insurance fields, and presentation flows close to the record.
Growth & retention
4 toolsKeep your pipeline full with campaigns, reviews, analytics, and repeat-business workflows.
Send targeted email and SMS campaigns with merge tags and audience filters.
Request reviews after completed work, monitor responses, and route unhappy feedback privately.
Track lead sources, bookings, billing, campaign results, and response speed from one dashboard.
Bring back inactive contacts with timed reminders, follow-ups, and one-click booking links.
Operations, security & admin
4 toolsRun one location or many with governance, role control, and compliance visible to leadership.
Control exactly what each user can access. Enforcement happens server-side, not just in the UI.
Each location gets its own inbox, number, staff, and analytics while owners keep the rolled-up view.
Audit log, consent handling, right-to-delete, export flows, and messaging safeguards are built in.
Connect Google Calendar, QuickBooks, webhooks, and your own stack when operations need to extend further.
Tuned for your industry
Same platform, different vocabulary and defaults — configured for how each business actually works.
Stop paying for six subscriptions.
With most CRMs each of these is a paid add-on or a separate vendor. Assembled, the same stack runs $500–1,500 a month. In BittaFlow it's one bill.
See everything included →Done-for-you packages
Monthly subscription + professional one-time setup. Communication usage on fair-use quotas with transparent overage. Yearly saves two months.
The core system for one location — CRM, pipeline, booking and invoicing, professionally set up for you.
Start free trial- ✓1 location · 5 users
- ✓Contacts, CRM & sales pipeline
- ✓Online booking & calendar
- ✓Invoices, pay-links & basic reporting
- ✓Fair-use SMS/email · usage billed separately
- ✓Email support
The done-for-you growth system — automation, marketing, AI assistants and the full social suite.
Start free trial- ✓Up to 3 locations · 15 users
- ✓Automation workflows & marketing campaigns
- ✓SMS, calls & WhatsApp integrations
- ✓AI voice + chat assistants (monthly cap)
- ✓Social suite + reviews automation
- ✓Basic migration from your old CRM
- ✓Priority support
For multi-team operations — advanced workflows, integrations, permissions and reporting at scale.
Talk to sales- ✓Up to 10 locations · 40 users
- ✓Advanced automations & reporting
- ✓API, webhooks & custom domain
- ✓Granular staff roles & permissions
- ✓HR module available on request
- ✓Live training session for your team
A full implementation — migration, departments, custom workflows and integrations, white-label.
Talk to sales- ✓Unlimited locations & seats
- ✓Full migration from Bitrix24 / Salesforce
- ✓Departments, branches & custom workflows
- ✓Custom integrations & enterprise reporting
- ✓White-label branding
- ✓Dedicated onboarding & staff training
Why teams switch to us
Questions, answered
What exactly is BittaFlow?+
BittaFlow is an all-in-one operating platform for service businesses. It combines CRM, booking, messaging, calls, billing, automation, reporting, reviews, and customer self-service in one workspace.
Who is it built for?+
It is strongest for businesses that run on appointments, inbound inquiries, repeat follow-up, and multi-step customer journeys: dental, clinics, real estate, home services, legal teams, salons, hospitality, and similar service operations.
Does BittaFlow answer phone calls with AI?+
Not as a live voice conversation today. Phone calls are handled with call routing, a menu (IVR), voicemail, and an instant missed-call text-back. The AI assistant operates on text channels — SMS and WhatsApp — where it can answer questions and book or update appointments on its own.
What channels are included?+
SMS, email, voice/call events, WhatsApp where enabled, public forms, booking widgets, and internal staff notifications. The goal is one operational thread per customer.
Does it support multiple locations?+
Yes. A business can run multiple sites under one owner account. Each site can have its own number, staff, branding details, and reporting, while leadership sees the rolled-up view.
How do automations work?+
You can install ready-made workflow templates or build your own in the visual automation canvas. Triggers include missed calls, new contacts, booked appointments, overdue invoices, completed visits, and more.
Replace five tools with one — for less.
Start free, import your contacts, and run your front office from one workspace this week.